Rental and delivery conditions

Rental terms
These terms and conditions apply to all agreements for the rental of equipment and services from Teletech Konference Kommunikation A/S, unless otherwise expressly agreed in writing between the trading parties.

Teletech A/S rental and delivery conditions follow applicable legislation.

1. Legal name
Teletech Konference Kommunikation A/S
Generatorvej 9
2860 Søborg
CVR No.: 10425247

2. Offer
If Teletech A/S makes an offer that does not specify a specific acceptance period, the offer will lapse if acceptance has not been received no later than 4 weeks from the date of the offer.

3. Acceptance
It is a prerequisite for acceptance of the offer that the tenant provides the correct customer and contact information, including CVR no., address, mobile number and e-mail address. In addition, the tenant allows Teletech A/S to store this information in their system.
The rented includes only what appears in the order confirmation and which will be handed over to the customer.

4. Computer and Ipads
The tenant is entitled to make legal downloads of games, films, music, etc.
4.1 – all downloads are at the tenant's own expense.
4.2 – The lessee bears the responsibility and risk for all costs in connection with downloads made by the lessee on Teletech A/S equipment.
4.3 – the tenant is responsible for ensuring that the use of the rented property complies with the laws and regulations of the place or country in which it is used. Including also complying with all copyright and criminal law regulations.
4.4 – The rented item must not be returned with downloaded software, as well as active ICloud, find My iphone or other type of security software.

5. Price
All prices are in Danish kroner and exclude VAT. The customer is obliged, until delivery, to accept changes in the price as a result of documented increased costs for Teletech A/S as a result of changes in customs duties, taxes, levies, etc. regarding the agreed delivery.
According to pay by link via (online credit card payment), the amount is deducted from the customer's account when the item is shipped or the task is completed. Please note that the customer will be charged a fee of 2.95% of the amount, but a maximum of DKK 75.

6. Product changes
Teletech A/S reserves the right to make necessary changes in agreed specifications without notice if the implementation of the order requires this.

7. Product information
Drawings, specifications and the like, which are provided by Teletech A/S, remain the property of Teletech A/S and may not be passed on without written agreement or otherwise misused.

8. Transfer of rights and duties
Teletech A/S is entitled to transfer all rights and duties pursuant to the agreement to third parties.

9. Insurance
Insurance responsibility is transferred to the customer the moment the equipment is delivered to the agreed address or collected from Teletech A/S.
9.1- The tenant is therefore fully responsible for the rented property during the rental period, including in the event of theft, loss and destruction. This applies to all culpable acts.
9.2 – Teletech A/S disclaims any responsibility for damage that may affect the rented property, including personal injury, damage to immovable property or movable property.

10. Delivery
Delivery takes place according to the agreed time and place, which appears in the customer's order confirmation. The customer is responsible for checking whether what is stated is correct and for notifying in the event of errors or desired changes.
Changes to this must reach Teletech A/S at least 24 hours before delivery.
10.1 – In the event of a possible delay, Teletech A/S must inform the customer of this and provide information on the expected delivery time. If the delay in delivery is due to Teletech A/S being prevented from delivering due to force majeure*, the delivery will be postponed by the time that the obstacle lasts.
10.2 – The rented equipment may not be sublet or lent without written approval from Teletech A/S

*Force majeure includes any circumstance beyond the control of the parties, such as fire, war, strike, natural disaster, mobilization or unforeseen military calls of similar magnitude, requisition, seizure, currency restrictions, riots and disturbances, lack of means of transport, general scarcity of goods, restrictions of motive power as well as deficiencies in or delays in deliveries from subcontractors which are due to any of the circumstances mentioned in this point.

11. Defects and complaints
Upon delivery, the customer must immediately carry out an examination of the equipment for faults and defects. This must be indicated to Teletech A/S via email: teletech@teletech.dk or on 44 92 98 00.
11.1 – If the customer wants to claim a defect, it must, immediately after the defect is or should have been discovered, give Teletech A/ S written notice to this effect, and state what the defect consists of. If the customer has discovered or should have discovered the defect, and the customer does not complain as stated, the customer cannot later assert the defect.
11.2 – At the customer's choice, deficiencies will be remedied or the equipment will be re-delivered.
11.3 – If rectification or delivery in accordance with point 11.2 does not occur within a reasonable time, the customer is entitled, according to the general rules of Danish law, to terminate the agreement or demand a reduction in the rent.
11.3.1 – If the defect is considered insignificant, the purchase cannot be canceled or redelivery demanded, unless the seller has acted fraudulently or has known about the defect at such a time that he could have obtained a defect-free item without unreasonable sacrifice.
11.4 – The tenant may under no circumstances, personally or with the help of a third party, attempt to carry out interventions in the rented property, including attempts at repair or service work. If this happens, Teletech A/S is exempt from any liability.

12. Empty goods
The customer is responsible for finding the necessary space for empty goods (e.g. flight cases) in connection with the rental. If this is not met, Teletech A/S reserves the right to charge a fee for the removal of empty goods.

13. Return of equipment
The rented equipment is returned in the same condition as it was received.
13.1 – Upon return, the equipment must be examined by Teletech A/S. If it is established that the equipment is in a worse condition upon return, Teletech A/S reserves the right to invoice the customer for repair or replacement of the equipment in question.
13.2 – In the event of lost equipment, Teletech A/S reserves the right to invoice the customer at the current daily price.
13.3 – Any delay in returning the rented equipment must be reported to Teletech A/S as the tenant becomes aware of this. Furthermore, delay will be the tenant's responsibility, and Teletech A/S reserves the right to invoice for the extra time the equipment is out of Teletech A/S's hands.
13.4 – In the event of return delivery before time, there will still be an invoice for the time period included in the order confirmation.

14. Cancellation
If cancellation is made after 16 on weekdays, weekends and public holidays, this is only considered to have been received on the next weekday.
14.1 – In case of cancellation of an order within 48 hours from when the delivery was to take place, Teletech A/S reserves the right to invoice the customer 100% of the agreed price.
14.2 If an order is canceled two to five business days before delivery, Teletech A/S reserves the right to invoice the customer 50% of the agreed price.
14.3- If an order is canceled 14 working days before delivery, Teletech A/S reserves the right to invoice the customer 25% of the agreed price.
14.4 – In the case of a special order, where e.g. if equipment is purchased specifically for the task, the order cannot be canceled after acceptance has been given. The customer will be informed of this when submitting an offer

15. Disputes
Any disagreement between the parties, where no agreement can be reached, will be settled by the courts according to Danish law.